I upgraded in hopes that it would resolve the numerous glitches that would randomly appear. It was a problem on any computer I accessed it on. I upgraded in hopes that that would resolve the issues. It didn't resolve the issues and I was unable to access the upgraded features. They're trying to say that maybe I dont know how to use it. Im no idiot. I use software like this all the time. So now I'm FIGHTING for a refund. They need to work out the bugs before the sell this product.