Jessica B.

I would give them a 0. They started out good. This year my cuts have been late and not picking up my clippings. They haven't cut my grass since 8/31/21. I'm supposed to get cuts every 3 weeks. I have no issue with canceling for bad weather. I do take issue with not being able to find someone. I do not understand how they cannot find someone in my area. I found three additional who were willing to cut my grass today. I brought those concerns to Lawn Love plus I will get letters from HOA if not taken care of.

I spoke to two customer service people and I was told too bad and find another person to cut your lawn and tried their best. Their best was not good enough if you cancel people's jobs.