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Purchased a vehicle and experienced a variety of surprises despite Shift's 150-point inspection. While purchasing the vehicle was easy, Shift's customer service after the sale leaves much to be desired. I reached out five days in a row to discuss the mountain of issues experienced on a variety of platforms to no avail. Shift only contacted us once I filed a BBB complaint. Run.
Tip for consumers:
Don’t do it.
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I booked furniture move for 5 items within my building. The driver was supposed to arrive between...
I would give them 0 starts as well, but oh well. I have had a click and collect with them at one...
Hi Jessica
We are sorry you have had a negative experience, however this experience would not have been with ourselves. We are an online marketplace for man and van services, we do not sell any types of vehicles. We hope you get the resolution you desire from the company you made the purchase from.
Thanks
Shift. Online Team