I've previously bought from them before and had no problem, my order was shipping within 2 days and I may say these are my favorite jeans by far. So I decided to order some more on Black Friday, it's been over a week, my items still aren't shipped. I tried emailing them twice & messaging them on instagram and haven't gotten a response. Guess what? They deleted their instagram page and website! So basically they ripped us off & stole our hard earned money around the holidays. I don't even want my jeans anymore, just a refund.