Jessica H.

I ordered a 'Mother of the Bride' dress for my daughter's wedding a year ago.
Despite giving accurate measurements, I was made a dress that did not fit. When I complained,
Attaching photographs to show that it was the wrong size, I was offered a ten per cent discount unless I
Returned the dress. I returned the dress (to mainland China), but I have received no refund after fourteen months, despite repeated demands. I was always told that 'the accounts service are processing it'. In the end I had to give up.
A disgraceful service. Beware.