These people SUCK to work with unlike others I received my dress about a month after ordering. I immediately put it on when I got it and it was AWFUL! Everything about it was wrong my measurements the lengths, just terribly executed. I took it to multiple local seamstress' to get a second look and they all said it would be more than I paid for the dress to fix it, and that it would probably be best to send it back for a refund. So I read through their return policy and sent an e mail to customer service and is followed all of their B. S guide lines and they continue to say its difficult to re-sell items after original purchases and only offer like 20% back. They are awful to work with and terrible tailors! DO NOT BUY FROM THESE PEOPLE!