I ordered a poncho and waited a month to receive it. USPS sent it back claiming no one lives at my address. I've lived here for 1 year and I have had conversations with my post man (does he have amnesia?). So, my order goes back to zulily and I get no email no notification what so ever from the post office... Nothing! I find all this out because I call Zulily to find out what's taking so long and they tell me they will resend my package once it is back in their hands. A week later still no package so, I call again and the woman tells me they refunded my money last night for the poncho. What? Refund? I thought I was getting it reshipped? I told her I will never be shopping with them again. Worst company ever.