Jessica M.

This is the second year in a row that Shutterfly has done as absolutely awful job on the envelope addressing for my Christmas cards. Over 20 of the envelopes had the top half of the lettering cut off, off center, half of the recipients name missing, etc. I contacted customer service and their first offer was to give me 3 8X11 prints. I told them that I didn't need enlargement prints, but I needed my Christmas envelops to be re-printed correctly. They agreed, but sent them with no rush or any sense or care or urgency. Complete apathy to a very legitimate customer issue. So, over a week and a half later the new one arrive, and they are the exact same! Apparenlty there is absolutely no one overseeing quality control at Shutterfly. Customer service has been absolutely awful each time I've contacted them. They are extremely slow to respond, not well trained or equipped to handle issues, and altogether apathetic and unhelpful. Never again.

Every time I've attempted to order from Postmates they cancel my order. I just tried one last time to get ramen for my sick kids. Waited over an hour and then got a message that my order had been cancelled. No explanation, nothing. I tried to message with customer service and they we completely unhelpful. Deleted the app and will never waste my time with them again.