Absolutely horrible, fraudulent service! They don't protect their products for shipping and then refuse to make it right when your items arrive damaged and not usable. You can be guaranteed to lose money if something goes wrong with your shipment!
We have a Cajun food truck in NC and hoped to use them as a source for a lot of our LA-sourced items. We've ordered over $800 in 3 recent orders.
This week's delivery included 4 jars of the Boscoli olive salad, $120 worth of product. Two jars came open during shipping and spilled since these 4 heavy jars were shipped in the original box, no bubble wrap or other protective material. The entire outside of the box was covered in an oily mess.
After sending detailed photos, multiple e-mails, and a phone call (plus an offer to video call them to show the damage), they are unwilling to do anything other than issue a $29.99 refund to cover 1 jar. They apologize for the "inconvenience" in making me eat the other $29.99 + the $35+ in shipping costs.
They truly do not care about their customers or business practices - you have been warned! I just wish I had read all the horrible reviews out there before I made the mistake of giving them my business.