I've been with this company since 2019. My units have lasted a long time especially when I take care of them properly. The customer service is great and a strong factor of why I have stuck with this company. They have always answered any questions or concerns I've had. They also care about their customers, I get emails from them not only when there's a sale or when I order units but they will ask if there is any suggestions or improvements they feel they should look into to create a strong rapport with their customers. I've recommended this company to many of friends and get many compliments on my units