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J I.

1
Level 1 Contributor

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Total Points
243

3 Reviews by J

  • etrailer

7/28/20

I ordered 2 complete ac systems from this company with a promised delivery day of July 21st. I paid $1,800 for these units. It is the 28th and they are not here. I called etrailer and got a rude and condescending woman named Christy that said uh huh. She was more than eager to cancel the order for me, but I chose to speak with her supervisor. The supervisor was a carbon copy of Christy. She was happy to cancel my order too and said it's the covid it's the covid. The little comments and snappy remarks during our conversation were rediculous to get from a company. I've had 5 orders from etrailer - not one of them went smoothly. Turns out they never had them to send. They don't stock the items, but still said in all items were in stock. If you look at their site a few days ago its been updated to Aug 28. Now it's sep 1. My order was supposed to be delivered on the July 21. They just don't care. What a scummy company. I suggest you avoid this trash company and buy from a mom and pop shop where customers are actually cared about.

  • Nashbar

4/27/20

I purchased a $200 gift card for my wife. We used about $80 of it. I went to use it again today and it said the number wasn't valid. I called them and got this very rude agent that told me to basically kick rocks. He essentially said Nashbar went belly up (bankrupt) and stole everyone gift card money. He said they (the owners of Nashbar.com) aren't honoring any gift card no matter what amount. To me that means my money was stolen.

I said I'll have to put this in a review and he told me go ahead, put it on the pile of other negative reviews. And politely told me to F off. So I repeated it back to him and hung up.

If you had a gift card with Nashbar, I suggest you check it right now. Who know what they're going to do or did do with your money. I wouldn't trust them as far as I can throw them. There are hundreds of other sites out there that will honor a gift card you paid for - this is not the place.

Tip for consumers:
Do not use this company. My gift card of $120 went POOF!!!

Products used:
None

Service
Value
Quality
  • Tirebuyer

4/22/19

It is unfortunate when there is a need for a 1 star review. This review is on the tires & this bsuiness - Tirebuyers.com. I purchased this set of tires for my F250 diesel as they have a high weight rating and plenty of reviews saying they last for a while under the weight of my truck. I wish I could comment on that, but I am already back at the shop for the 3rd time.

The tires arrived in normal postage time (about 4 days) and seemed to be intact. I left with them installed and at about 45mph they bounces and wobbled so bad I got dizzy any my stuff fell off my center console. Thinking it was Firestone's poor performance in balancing them I went back on my next available day (2 or 3 days). They said the balance was terrible and they didn't know how it was done so poorly. That aside, they rebalanced them for me, and for free as it was a correction of their issue. I then drove off and at 45 to 50mph they bounce so hard is seems like they are leaving the road. The bounce is nearly gone after 52mph.
I called Firestone (Riverside in Clarksville, TN) and they told me the tires must not be round and to call whoever I bought them from to try and get a replacement. Thinking we were out of the stoneage and past the solid tires of yesteryear I doubted their conclusion. Nevertheless, I called the company (tirebuyer.com) to see if they had a solution. They said its very strange and sent out a replacement set.

I am now at the Firestone and they are installing them. They are going to charge for another install as they said it was not their fault and that the tires were out-of-round. While on the phone with Tirebuyers.com, the sales rep essentially said too bad and to kick rocks, we're not responsible for a warrentee installation. I asked for a manager and the rep said, oh give me your phone number and he will call you back. We all know what that means - there will be no call back.
Overall, I am very disapointed in Tirebuyer.com, Firestone, and General Tire.

J Has Earned 3 Votes

J I.'s review of Tirebuyer earned 3 Very Helpful votes

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Tim reviewed etrailer
5/2/24

So far so good. Have not installed yet. Should be able to this week