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jiji l.

Contributor Level

Total Points
80

1 Review by jiji

  • Booking.com

8/5/15

It is not the first time I have problem with the customer representatives from booking.com. They seems like provide customer service regarding the booking, however, they are unprofessional, sometimes impatient, and rude, and the worst thing is they misunderstanding what we are saying and make our bookings worse! I recommend to communicate directly with the hotels, as booking.com is only a agents who gets lots of money but didn't provide good service!

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