Jillian C.

We have had a miserable experience with easy closets. We had family come in from 10hrs away to help us build this closet and easy closets did not provide us with the necessary parts to complete the early stages of the closet. In fact someone in their factory had crossed through the part that was needed and ignored and still sent us the closet. They refused to overnight us the piece we needed so that we could complete before our family members have left however easy closets said the earliest they could get the piece to us was in 4 days. This unacceptable. It was their mistake and they need to fix it. Instead we now have to run around town trying to find the missing piece so we can complete this while we still have the help available. I do not appreciate careless and inconsiderate business especially when you have paid over 2k for a product. When that amount of money is involved you would think the business would either compensate you for their error or fix the situation as soon as possible. This business did no such thing.