Jillian S.

I have had the worst experience with Kraken getting verified. I went on their site because usability and ease. Well my experience to verified has been far from that! Their process has been nothing but ridiculous at this point. I understand preventing scams and preventing problems, but when you start creating problems for regular customers it is nuts. I feel like I have to do literally what feels like back flips and front flips, then side steps. Okay, let me explain. Send a picture for verification, no problem. This is happens, they did not like that one. Take another, then I have to be in the picture. They did not like that one, because I did not do it right. Okay, oh wait. Now I have to be in it when holding documents and a handwritten note with exact wording. That I am not a scammer. How many times do I have to send in a picture with whatever, nuts! Best part, I do not even know, if they will like that one. So who knows what is next! This is all to get verified to send transactions out of their site. Yet, there was no issue with my verification to open and deposit money.
If I cannot wait to get through it and get small investment out. Do not put your money there. Go elsewhere! Worse experience ever, this is going on almost a month now trying to get approved.