Hello, I was a sucker and bought a Plantronics Blue tooth headset that failed in 90 days and now they are hiding under a cop-out that it was a refurbished product with a only a 30 day warranty. Funny, there was no part of their ad that stated "beware, refurbished or returned product, all sales final" as is their claim today. If the truth would have beer told prior to the sale, I never would have bought from them. As I have learned MOST of their products are seconds, refurbished, or returns. They seem to fail to mention the facts in their ads as they claim to have good deals, not refurbished trash. There seems to be a failure in dispensing the truth on their products.