Where do I start? So many disappoints, sadly I can't think of any one thing that was right.
Primary issue - bumper arrived damaged and parts falling out of the box. Customer service, non existent at best, to mention the business owner has a concept of service is as worthless as the written words. I would suggest the owner close shop and stop trying to be a successful business, to have made it to this point in time has been by pure luck and ignorance of the buyer (including myself). I honestly thought the company was a front for some scheme, a fraudulent online business. It may still be - it is worth investigating.
Sad to see companies like this take business away from successfully ran businesses.
Best way to sum it up - this company is a joke. Using the word company is being kind. I wish I had tlooked at the BBB rating before wasting time with this business joke. I tried to attach photos but was unsuccesful. The bumper was not secured or packaged in the box, the small parts were not in a bag. Everytime the bumper slid in the box it would cut holes into the cardboard. What a disappointment for a company? I stil lthink it is a front.