jimm2154

Jim M.

NYC

Contributor Level

Total Points
80

1 Review by Jim

5/22/22

I place an order at Katom, the order was damaged during delivery and was never delivered to me, it was returned by the shipping agency, UPS, I've been trying almost a month to get them to resolve this issue and send me what I ordered but has yet gotten and answer, I've send everything they requested but still nothing has been resolved, their agent Katie don't reply to emails and when we speak on the phone she saying they're working on it but nothing has been done. I'm very disappointed, I run 6 restaurants and will not be making any further purchases from Katom, the issue has still not been resolved.

Products used:
Chemicals

Service
Value
Shipping
Returns
Quality

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