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Evening of Oct 5,2023 I made a online purchase from GoRecon on $700+ led taillights. The next morning I received an email from them saying the product was shipped and they supplied a FedEx tracking number. I check the tracking number FOR A WEEK AND HALF and FedEx kept indicating they never received the package from GoRecon. This caused me concern so I emailed their support department with my concern. I immediately got a response that their email inbox was full so my email didn't go through. That caused me more concern, so I telephoned GoRecon. Doing so I was never able to get through and was transferred to voice-mail and got a message that there voice-mail inbox was full, so couldn't leave a message.
I ended up filing a claim through PayPal to cancel the order and get refund of my payment.
During this process I started checking reviews of GoRecon. The site on found gave GoRecon a 83% DISSATISFACTION rating.
Buyer Be Aware.
Products used:
LED taillights light assembly
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