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The technical support team resolved, over 2 plus days, resolved a series of issues: extremely slow bootup and operating apps, 2x2 wifi card not functioning and low speeds, and HP Officejet Pro 8620 would not connect up to wifi network after upgrading Router and 2019. Windows 10 Upgrades September. This was preceded by my 12-16 hrs trying to resolve all especially HP 8620 issues and wifi download and upload speed. I have experience although am 76 yrs old but used Windows/DOS for past 25 years plus.
Tip for consumers:
These services from Tech Support are not inexpensive. Chat about pricing. In considering 1 year unlimited also is costly if have more than 1 computer. Pricing, after conversation, improved significantly in $Canadian, Important for now retired Canuck.They really stuck with it till all the software problems were resolved and endured I understood how to do same on 2nd Windows !0 computer with same issues.
Products used:
Reimage Pro and Technical Support 1 off Repair contract for Lenovo Thinkpad E545.
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I asked for help and was phoned back... Highly Recommended without this i don't know what i would...
Hi Jim,
Thank you for giving us a shot, and even more for leaving us this review. We are glad to have helped with your computer problems and we're looking forward to getting that other machine fixed soon.
We do appreciate knowing our customers recognize the extra efforts.
Should the need arise please do not hesitate to contact us anytime.
Chat: https://tinyurl.com/y7udnog2
Phone: 1-213-275-3200
Email: support@reimageplus.com / forwardtosupport@reimageplus.com