Ordered choc covered strawberries to deliver oct 2, my husbands bday. Fed ex delivery used. Got an email from fruit bouquet night before stating "Arrives oct 2" but when I click fed ex tracking, says will be delivered by end of day oct 5! Ummm. No... so I call fruit bouquet at 10:00 at night when I saw the email. They cannot give me explanation as to why it won't arrive on time. They do everything to "make it right". I am unhappy with all alternatives (send my husband flowers?! No thanks). End up saying they can get berries delivered next day by going through local company that does own deliveries, issued me a partial refund, twice as many berries, and a coupon for $20 off future purchase to Sherries Berries. The berries were beautifully delicious. However. Had I not gotten/seen email in time to take action, the original fed ex order arrived Oct 6 in the condition seen in the photo with MOLD included, as they were in transit since Oct 1st! From a town 5 hours away! NEVER AGAIN FRUIT BOQUETS.COM.