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J K.

Contributor Level

Total Points
80

1 Review by J

  • Zetronix

9/11/23
Verified purchase

Prior to purchase I asked if the unit could be plugged in (difficult to access location). Was informed it could be. Purchased this along with USB charger and assumed I had time to plug in the unit, as the ORIGINAL posting stated 6 Month Battery {company has since changed this "misinformation"}. Unit needed recharging every 1-2 weeks. After many emails regarding that, I was told battery was only good for 6 months, if it wasn't used (NO Motion Detection?) Excellent news for a "Hidden spy cam". Informed them that while plugged in the unit strobed a green light. Was told they would look into this. I finally received an email claiming that "they covered the unit in Black Electrical Tape", hoping to fix the issue. Indeed, nothing like a HIDDEN smoke detector covered in black electrical tape to remain surreptitious. Yet, this does not stop light from around the base (where it attached to wall or ceiling). On top of this, the plug into the unit is 1/2" deep and can NOT be used while attached to the base. Not even worried about picture quality - nice pink\purple\magenta shading on everything?, or the fact that recharge takes 1-2 days and unit needed to be reinitialized each time. To return, they want a restocking fee and I need to pay for return. Even though I was given false information prior to purchase. Also, should I return and purchase something else, I will pay a second import tax (Canada). Understand Zentronix is not responsible for initial tax however, if given correct information in the first place I would've purchased something else and paid this tax the once. Guess next step is to contact Master Card nd dispute the purchase.

Products used:
FUMA nanny cam

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