Jennifer L.

Did they pay people to give all of these good reviews?!?!
Product is not as advertised. I bought the love seat with chaise, it was difficult to put on and did not fit into the angles like advertised. The fabric arrived snagged, the connection strings are a joke and the cover did not fit down the backside of the couch. I thoroughly vacuumed my couch prior to attempting to fit the cover just in case I needed to return. Sure enough, nothing went right so I boxed it back up with all the part and pieces. The company found 3 dog hairs and stated the cover was "covered in dog hair". In addition they took pictures of damage that are factory sewing issues and blamed me for the damage. They offer refunds based on the quality of product once returned, due to their bogus claims will only offer refund of 50%. I will never waste my time on this company. Their customer service is the worst!