Took a couple 'Fixes' to get my style worked out, but as soon as I received a duplicate shirt (exact same shirt from a previous fix), it all went down hill fast.
Customer Service is extremely difficult to reach and after 5 days, they could offer NO resolution other than these things happen from 'time to time'.
Good luck if you ever have to deal with customer service. I've deactivated my account after 2 years. Way too many other options out there.