I ordered from them, got one of their performance hoodies. Got it quickly, it is soft, perfect weight for Spring/Fall in NY. Now, I wore it Maybe 5 times, had it only for about 6 weeks, washed it, as suggested, hung it up to dry. Now, on the back above my butt, it's pilling. Like, all over! So, I sent them a message on Facebook. They did write me back and said "to keep the integrity of the material, you need to wash cold and hang to dry. Thank you, RSVLTS team" I wrote back and said that I literally told you that's what I did, and asked for more suggestions. Nothing. They read the message but have since ignored me. I also posted a review on their site saying pretty much what I have here. I love the print! I just wish for 75 dollars, that the material actually was worth 75 dollars. BUYER BEWARE!