Customer Care agent: Hey there! My name is Leo and I will be your Microsoft shopping Expert! Who do I have the pleasure of chatting with today?
You: does thid qualify for a price match https://www.amazon.com/sp?ie=UTF8&seller=A2D6O8U4XOTC9L&isAmazonFulfilled=1&asin=B092L9GF5N&ref_=olp_merch_name_3
You: James
Customer Care agent: I need the SKU for the item that we have.
You: *******
Customer Care agent: One moment.
Customer Care agent: Great news, this item does qualify for a price match!
Customer Care agent: If you'd like I can place an order with the matched price, and anything else you may need. I just need a phone number or email address to start.
You: *******@xxx.xxx
Customer Care agent: One moment
Customer Care agent: I have an address in IN, is that correct?
You: yes
Customer Care agent: Perfect, were you looking to do a store pickup or have it shipped to you?
You: Shipped please
Customer Care agent: Hmm, unfortunately, the cost of the item is below what we're allowed to sell it for, we are unable to match. I have attempted to change the price, but the system does not let me.
You: Isn;t that a gauraneed price match
Customer Care agent: Unfortunately this means I cannot help place the order.
Customer Care agent: Yes, but the system doesn't allow me to change the price, I have no other option.
You: have a manager call me at xxx xxx xxxx
Customer Care agent: Thank you for taking the time to chat with us, and I hope you have a phenomenal rest of your day and week!