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Jennifer S.

Richmond West, United States

Contributor Level

Total Points
81

1 Review by Jennifer

  • Road Runner Auto Transport

6/26/23

This review is solely on the senior customer service manager Pierce. He gave me all false information! He told me that my car would be picked up by a certain date took my deposit then canceled and said I had to wait and there isn't any solution but to wait a week. Even tho I have stressed countless of times that I'm paying $100 daily of storage fees. He promised guaranteed shipping and then said I had to pay even more money. Lies after lies! He refused to refund me my deposit and hung up on me several times. The worst customer service ever!

Tip for consumers:
Im very upset!

Service
Value
Shipping
Returns
Quality

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