Joana L.

My trip with Atob went wrong. I hired the transfer to cozumel, the transfer that picked us up charged 20 euros and dropped us off at Playa del Carmen. This was not the contracted service. Because of this unrealistic situation, he paid for an extra night on the beach, ferry transfer plus taxi on the day…I canceled the return, his terrible service and he still hasn't received the refund. I will speak ill of your transfer on all platforms, from tripadvisor to Facebook and etc… sorry for your service and your response. I rescheduled with suntransfer and it was an impeccable return with everything going well. I feel robbed, me and the 4 people who traveled with me. We paid €222 for both trips and on your part there is no service.
I've already tried the Atob contact centre but despite sending 5 emails still got no answer.