joan g.

I did not sign up but I received a cold call and was transferred to an individual who began to explain the program. I indicated I wanted to log into my account and she kept saying you don't need to it is on the front page. She was insistent and rude. I was skeptical, did not know who she was and needed my questions and skepticism answered. I wanted to look at my account while she talked. I am not sure but think she hung up on me before I was about to do the same. Horrible, horrible sales and customer service. If that is how you treat a potential customer, how will you treat a customer? Again, did not sign up and now would not do so after this experience JSG, Illinois