Joan L.

Still too many products missing. Shipping costs are too high.

Every negative remark posted before this is absolutely accurate. They gave me a five day delivery date, then sent an email that they would not ship out until six weeks later. I told them to cancel my order. I said I want verification of my cancellation. They sent nothing. After writing and calling a number of times, I was told by telephone that the order was cancelled. Two days later I found three huge boxes blocking my driveway so that I could not get my car out. I received zero communication from the company other than my delivery was delayed for six weeks, and there are the boxes. I had already purchased other sinks. Bottom line, I called Fedex Ground and they picked up the boxes for return. I got proof of pick up. I also cancelled payment with my bank. Who needs this aggravation?

I called to ask a question about shipping. Their site says shipping within three business days. They told me shipping would take three weeks- to the same destination. I called and left a message for "technical information". It is now seven hours and they still have not called back. I bought my art supplies on another site.

Liam Delayed delivery. Duties not included in price. Shipping is sold as 'free' but you pay duties on delivery which are not mentioned. Customer service is the worst I've experienced - which is saying something. Avoid at all costs! There is no way to track an item. Deliveries from Asia to the United Staes should not take more than six weeks. Read the reviews, folks! Don't deal with this company!