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On 12/17/23 I had water damage on my Iphone & tried to file a claim online MANY times & the process would not complete. I could not call with a broken phone! Asurian has NO CUSTOMER SERVICE email or CHAT so it was completely frustratring.I went to an Asurian store thinking I could get my replacement there but one can't...I believe Asurian has NO CONTACT info deliberately to DECREASE claims as most people filing claims have unuseable phones.
After an over $2000 radiator repair from Mavis Hanover Ave Morristown NJ, radiator fluid poured out of my car after I paid & left…Regional manager Stephen Mahler ghosted me & ANOTHER rep promised to contact me which DID NOT happen. AVOID this Mavis altogether & know that they have ZERO customer service
Tip for consumers:
Mavis Tire had the WORST customer service
Products used:
Auto reair
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We hope that the Customer Service Representatives should listen carefully to your Customers so...
Hello, Joanne. We hate to hear this has been your experience. Our online support is available to assist wen you are unable to call or can contact us via Facebook or Twitter. Please let us know if you still need assistance. -Rue