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Joanne V.

Contributor Level

Total Points
90

1 Review by Joanne

  • KitchenNiche.ca

5/4/20
• Updated review

I received an email from Kitchenniche three days after submitting the 1 star review. They were very apologetic and advised me that the delay was due to one of my products being in back order. I have now received both of the products I ordered.

Never received product that was paid for, never had my calls or emails returned
4/17/20
• Previous review

I paid for 2 products totalling over $100 on Feb 28/20, stated in my account that they were processing and packing on March 3. It is now April 17 and I still don't have the products that I purchased. I have called 3 times and emailed twice but never heard back from company. I see that they updated their website with new April specials but still haven't had a single response to any of my calls or emails about not receiving what I paid for. Ompletely disilluisioned that I got duped by them for my money. They have had time to update their April website. If they would have returned any of my calls I would not be writing this review.

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Roman K. – KitchenNiche.ca Rep

Hi Joanne,

I’m sorry to hear this. Please let me know your order number and we will make this right.

Kind regards

Roman

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