I had to reach out to the Elegant Themes Support for an issue with my Extra theme. Their support team was great, have had responses to fairly quickly and they escalated the issue and Goran from the Support Leads was able to find the culprit and fixed the issue for me. More success to ElegantThemes, I am really amazed by how easy you are making it for us not so techy guys to customize WordPress and manage our blog. Tied with a great support team, I'm positive are off to more success. Cheers!