Jodi A.

Do Not use Gpal! Do yourself a favor and run far away from Gpal. These people are dishonest and will keep any money transferred into your Gpal account. I never would have believed it possible, but it happened to me. I had $200 sent to my Gpal account and I requested a transfer of that money to my bank account on the same day. That was 22 days ago and I still haven't seen my money. Here's an actual copy of a complaint that I filed with the bbb.org of California today:

On October 12th, 2010 my daughter sent me a money gift of $200.00 thru gpal.net. After gpal took their fees from the amount I had a balance of $194.10 in my Gpal account. On that same day Oct. 12th, 2010 I requested a transfer $194.10 to my bank account which is on file with Gpal. GPal Transaction ID: (# omitted for privacy) According to the terms on their website: https://www.gpal.net/gp?req=withdraw-money It states that money will be transferred into my bank account in 2-7 days. It's now been 22 days and I have emailed them many times with no results, they have not and will not release my money to my account. I have tried to call them day and night for over a week and they don't answer their phone no matter what time of day it is. In fact when you dial their number, after a brief time the call automatically disconnects every time. You can try this yourself: *******725 but it doesn't go through. I have received a couple of "Automated" email responses from them in relation to Support Tickets I opened with them: Support Ticket #(omitted) (Oct 28,2010) and Support Ticket #(Omitted) (Oct 26,2010) on 10/29/2010 I had an actual person respond on #(Omitted) twice. Once to say they needed more info to release funds and speed the process up. (which I promptly provided within minutes). The 2nd was an email that "Thank you ma'am." And that's it! I haven't heard a word since then, and the money is still not in my bank account. I believe that this organization stole my money, and has no intention to release my funds into my bank account. I've now read multiple accounts online of Ben Cannon (Gpal Owner) keeping money that is sent through his website and never releasing it again. How can this be? Why isn't Ben Cannon in prison? I'm boiling angry and hope that something can be done to wring my money out of this guy. Because I know one thing, I'm not giving up or going away, it's the principal of the matter now. Shame on Ben Cannon & Gpal! My husband and I have been out of work for over a year and desperately need the money, now I find it's been stolen from us. After I get done writing this complaint with you, I do plan to fill out a complaint with the Attorney General. Can you tell me if I have to file my complaint with the Texas or California Atty General? Also, if you know of any Class action lawsuits against Gpal that I can join up with, please let me know. I really need your help, this organization needs to be investigated and stopped from stealing other people's money