Thought I would actually click on an ad for once as I had seen it pop-up on FB a few times when they offered me sunglasses for free all I had to do was pay shipping! Cool, I thought. Wrong, not only did my order "ship that same day" (they just created a call tag for the item to be picked up, I was impressed) it was 10 USD for shipping time between 14-35 business days?! Fast forward 22 days and I contact customer service (only open from 5pm-5am pst and yes I typed that right), and they tell me it "should be there soon". I still have yet to receive my shipment 33 days post order and no contact back from them regarding it. "processing time" score: 1 shipping time score: -500 convenience score: 1 product score: TBD?