Joel H.

Scam from the very first phone call, it is all a lie and a manipulation and I lost $5000, maybe it can be recovered but not directly through speaking with monafoli. My advice STOP TAKING THERE CALLS, NEVER GET ON ANYDESK WITH THEM AGAIN and realize every word they say is a complete fabrication. They called me from a local number, and I did pick up, not expecting them. My new account rep tried to bully me into compliance and when that didn't work they got angry, dropped some Fbombs and other swear words and hung up.