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Joel U.

Contributor Level

Total Points
83

1 Review by Joel

  • Wordery

10/27/18

Damaged book left me out of pocket!

I had to return a book I purchased from Wordery via eBay because when it arrived the outer jacket was ripped. While they refunded the cost of the book, they didn't refund the cost of the return postage - so I ended up paying to return damaged goods. Their communication was dreadful, with messages and emails simply ignored. If you want good quality and great customer service - buy your books somewhere else.

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Wordery Y. – Wordery Rep

Hi Joel - We're terribly sorry about the issue you've experienced! There seems to have been a problem with eBay's messages coming through to us at the moment, We're working on getting this issue resolved asap. We are pleased to say that your postage refund has been processed. If you require any more information then please get in contact with us at help@wordery.com :)

Joel Has Earned 3 Votes

Joel U.'s review of Wordery earned 3 Very Helpful votes

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Joel Has 1 Fan

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