Joe S.

Last night my son and I tried to book a room somewhere near Stamford Connecticut on our way back from the eclipse in Burlington Vermont. Person found us a room quote 17 miles south of Burlington" which we booked – and when the information came up on my phone screen, the room was in Huntington station New York – 17 miles across Long Island sound! We spent the next 45 minutes in the car, trying to cancel that reservation without charge, since we were not informed correctly, where it was located, and at this point, don't know whether or not they will cancel the supposedly nonrefundable charge. (We were told that cancellations would have to be made by April 7 – which happened to be two days before we made the reservation with your person!) at this point, we are still not sure whether we will receive that refund.