Joey T.

Recently bought a new home. Waited a week for suddenlink/ optimum to come out (understandable time). I have the best package the offer in my area which is 1 gig download. Worked pretty good for about a week. Now the internet cuts out ALL THE TIME. Have to reset modem non stop. I do not have cell phone service where I live so I have to 100% rely on this pos internet in order to take calls for work if I get called out. I just can't figure out that we're in 2022, cloning animals, coming out with all these inventions and new medications…. And suddenlink can't figure out how to make their services work. How has another company not stepped in to take over the rural areas at this point? Would gladly give my money to another company without hesitation. Complete $#*!