The worst platform to buy, I was a victim of Mercari. They promise to supported me, never happen.
Joyce P (Mercari)
Feb 3,2022, 6:40 PM PST
Hi Johanny,
Thank you for contacting us regarding the authenticity of the item you have received. This is Joyce and I'll be assisting you today.
I've reviewed your messages. However, I am having trouble determining that the item is not as described. Please attach a few more photos to show the flaws more clearly.
Try and make sure the pictures are clear and focused and include photos of the entire item. If you received multiple items, I will need pictures of everything.
I can provide a 24-hour extension, so you can take some more pictures.
Looking forward for your response,
Joyce P
Team Mercar