John A.

I have done many defensive driving online courses in my life, this has been my worst experience by far. Other sites show you several (under 10) videos that are 20-40 minutes long, this crap shows you hundreds of 2 min videos and you have to manually click next on each of then and it takes a long time to load( I have fast internet and the latest phone so it's not me. They also make you "read" hundreds of pages but each has a timer of 2-3 minutes.(screanshot attached) In the ideal world that would only be a few hours but that's not what happens. They also failed my writing check 4 times and it was me every time, this restarted my course after 10 hours in ( yes I did other things so I didn't click the "next" button exactly every 2 minutes) so I had to do it over which took another 8 hours. They also charge your card for services I never signed up for and after I have it removed they do it again and again. There is no number to call only an email which hasn't responded to me and and I'm sure we all know why.