I had a account for security reasons and they bill you automatically but when you want to cancel they will make it VERY DIFFICULT for you to cancel to the point obviously they make alot more money if you have a hard time canceling. You can set up everything on line it is simply of course but to cancel WELL FOR SECURITY REASONS YOU NEED TO CALL IN TO SUPPORT, AND sit on hold for enough time you will probably hang up or lose signal and have to start over again... I am done using them and will go elsewhere next time.