When I ordered the product "Zoo Med Cn O' Snails" I was disgusted that the snails were DEAD! Not only did this ruin my dinner, but it carried massive disappointment to my local homeless friends. Despite this, the snails were of excellent quality and I got a great snack, however when I contacted your company they were saying that the snails were "not fit of human consumption" and "use to fed your pets"… which is interesting because the snails were delicious! Yummy, I will order this product again even if I went through the wrong advertisement.