When will I learn to read the reviews first. I've read my complaint in almost every review on this website. I ordered the dog tag on August 26. After the quoted 5-7 days came and went I contacted the company by email to let them know that I still had not received the package. I got an email back from a Marisa Guarduño with what appeared to be a pre-scripted response. Now we are at 17 days since my order was placed and no dog tag. I am now going to try to contact my financial institution to see if they can retrieve my money. I have said this many times in the past, but NEVER AGAIN!