Ordered replacement lenses from them and then, the same day, realized I ordered the wrong pair. Contacted Customer Support. They indicated their system would not allow for cancelling an order! I had to wait until I got the order (some 11 days later) to request a return. Got the package yesterday, requested a return. Waited another day to get that. Printed label and found that their policy is once they get the package, the return will be processed in 10-14 days! They have my money for a month! Never will buy from this company. They are a rip.