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John F.

Contributor Level

Total Points
82

1 Review by John

  • Oakley

10/13/22

Ordered replacement lenses from them and then, the same day, realized I ordered the wrong pair. Contacted Customer Support. They indicated their system would not allow for cancelling an order! I had to wait until I got the order (some 11 days later) to request a return. Got the package yesterday, requested a return. Waited another day to get that. Printed label and found that their policy is once they get the package, the return will be processed in 10-14 days! They have my money for a month! Never will buy from this company. They are a rip.

Tip for consumers:
Don't buy from Oakley

Products used:
Did not use any of the products ordered

Service
Value
Shipping
Returns
Quality

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