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I have been using CharityAdvantage for about five years. I never had an issue with the donations system and it connects to PayPal which is rock solid. I couldn't see how there would be any issues with that unless one didn't follow the simple instructions. CharityAdvantage support is fast and thorough but I don't use it much - it is a pretty simple system to use. My site has never been down. People just exaggerate. A website would never be online 80% of the time. How could a website be down that much? I have referred many customers to CharityAdvantage and don't know of any complaints about down time. I was referring someone recently and they asked me to check about up time and the answer was the same as I got five years ago: 99.99% up time. Any major host will have that.
John G.'s review of Charity Advantage earned 4 Very Helpful votes
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Four year customer... We use most of their features. I would say that the database system and...
We had a Paypal button and never got donations. We moved to Charity Advantage and now we are in...
Thank you for the positive review. Our donation system always works and you are correct that we maintain an industry standard 99.9% up time rate. The user that stated otherwise was either incorrect or perhaps had an issue with their domain name which is outside of our control and support.