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John G.

Contributor Level

Total Points
80

1 Review by John

  • LegalShield

7/29/23
Verified purchase

They do take the time to review all information in a case. I was told my attorney Aron Mefford that my legal shield subscription fee didn't cover him actually having to review the details of my case.

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Samantha S. – LegalShield Rep

John, thank you for bringing this matter to our attention; we want to help. To do so, we need a bit more information. Please submit our Attorney Service Concern Form at https://legalshield.typeform.com/to/pSnMnF, and a team member will reach out to you directly.

We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact LegalShield Member Services at (800)-654-7757 between 7-7 CST Monday-Friday, or via our LegalShield app, where assistance from our Member Services Team and your Provider Law Firm is just a tap of the app away. We look forward to assisting you.

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