I ordered two laptop batteries from this company and they only sent one in one bag with no paperwork or anything. Now i figured just like any other overseas company the other battery would be here in the next day or two, that kinda thing happens all the time with places like Geek shopper and even Amazon but this TMART oh no. Not only did they not send the second battery but also told me the only way they would even act like they would help is if i send a picture of the bag the first one came in? This company should be investigated for exactly this reason, you can not just not send people the products you charge them for, it is the same as reaching in their pocket and stealing their wallet.
Hi john,
Sorry to hear that and make you worry about this order.
But would you please tell us the order number and send a picture of item you received to our online support for check firstly?
May be there is something wrong with this package when it is on the way.
And we also want to help you check it in our warehouse.
Please don't worry, we will offer you a satisfied solution after verify.
In order to be more efficient to solve your problem, you can also try our online service: https://messenger.providesupport.com/messenger/1vatm9neo3k4j1nz2v9z1ipqoy.html