It was my first purchase from this company and I ordered the dji mavic mini and it had a crack in the gimbal. They immediately replaced it, no questions asked, didn't accuse me of breaking it like I was expecting and I can't even say just how impressed I am with this company because there are so many places you can shop now but not many care about the customer. They do! Please support them if your into drones and other tech. I know I will be, they made me a lifetime customer in one purchase. Thank you multicopterwarehouse.