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N appliance they delivered malfunctioned in few days. They took 2 weeks to replace that too after a dozen follow ups with them (wasting a lot of our time) as no one is available on their WhatsApp/chat/IVR to speak to (as they claim in these channels). After emailing, they revert after 24 hours and disconnect the ringing call withing 3-4 seconds. When you call back on the missed call number, there is nobody to talk to. They provided no waiver for these lost 2 weeks of defective product. THIS COMPANY PROVIDES A LOT OF INCONVENIENCE ONCE MONEY IS PAID TO THEM. AVOID AVAILING THEIR SERVICES. YOU WILL LOOSE YOUR MONEY AND THEY WILL GIVE DEFECTIVE PRODUCTS AND CAUSE A LOT OF INCONVENIENCE WHEN IT COMES TO POST DELIVERY (after money is paid) CUSTOMER SERVICES. NEVER OPT OF THEM. NoBroker is much better cost wise and customer response wise also.
Tip for consumers:
An appliance they delivered malfunctioned in few days. They took 2 weeks to replace that too after a dozen follow ups with them (wasting a lot of our time) as no one is available on their WhatsApp/chat/IVR to speak to (as they claim in these channels). After emailing, they revert after 24 hours and disconnect the ringing call withing 3-4 seconds. When you call back on the missed call number, there is nobody to talk to. They provided no waiver for these lost 2 weeks of defective product. THIS
Products used:
furniture and appliances
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Empty.
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