I have tried to book today and spent nearly two hours getting Checkout Error, credit card not authorised, messages. Customer service could not see my transactions nor explain the problems, nor could they book for me. Useless! The web pages do not allow you to go back easily, if you have chosen an incorrect option, as is easy to do since the options are not fully outlined at each step. You also are unable to select different modes for each golfer, such as two walking and two carts, but have to make two separate bookings. Even though I purchased Golfpass to get lower convenience fees on Golfnow I have not been able to save in two months trying. Generally I fail, then call the course and often get a cheaper price. Only the Hot Deals are worthwhile!